The Secret Key to Scaling Your Business – Alicia Butler Pierre
“Alicia is a CEO and a two-time Amazon best-selling author.
She is an expert in building strong and sustainable business infrastructures.
In this episode, we explore:
- Why people and processes go hand and hand;
- A mistake business owners make when an issue arises; and
- And how to manage chaos in your business.”
💡 Name: Alicia Butler Pierre
💡 What she does: She’s the founder and CEO of Equilibria, Inc.
💡 Noteworthy: Alicia is the host of the ‘Business Infrastructure – Curing Back Office Blues’ podcast and the author of a 2x Amazon bestseller book, ‘Behind the Facade: How to Structure Company Operations for Sustainable Success.’
💡 Key Quote: “This is what we talk about when we say a process. A process is literally what are the steps that I need to go through in order to produce the same result whether I do the work, Tyler does the work, you do the work, it is roughly going to produce the same output.”
What is business infrastructure and why do you need it?
Blame the process, not the people.
How to manage chaos in your business?